![]() Go to the Apple AppStore or Google Play to download the most recent version of the Zoom mobile app for your device. (You may need to restart your computer after installation.) Enter UPENN as the company domain If you are not affilated with Penn. To install the new version, click Update. When signing in through the Zoom desktop or mobile app, select SSO as the sign-in option. If a newer version of Zoom is available, it will be downloaded. To update Zoom to the most recent version: Click Close (x) at top right to close the About window.The program will display information about the current version. Click your profile picture to open the Profile menu. A: You can upgrade your account to Licensed by going through the account setup process in the JHU IT Service Catalog again, and choosing Licensed as the account type.Open the Zoom desktop application and log in if necessary. ![]() To see what your Zoom client application version is: To upgrade your Zoom account to Pro, log in to the Zoom web portal and click on Upgrade in the left menu. Any copies of Zoom older than this will prompt the user to upgrade to the current version before launching. This requirement will apply to desktop apps, mobile clients, and Zoom Rooms software. Beginning November 1, 2021, Zoom will require all users to keep their copies of Zoom apps updated to within nine months of the most recent release.
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